Returns & Exchanges
At Alpine Wear, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn items. Ensure all original tags are attached and the product is in its original packaging to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items securely in their original packaging, ensuring all mountain-grade tags and labels remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing